Many football fans attending Team GB’s match against the United Arab Emirates at Wembley were left hungry and thirsty after tills stopped accepting card payments.
Spectators were told that they could not use Visa – the only credit or debit cards permitted because of their status as an official partner of the Olympics – and must use cash.
Visa spokesperson: “We understand that Wembley’s systems failed and therefore they were only accepting cash at the food and beverage kiosks.
“This cash only decision was made by Wembley management and not Visa. We are working with the Wembley team to help them fix this as soon as possible.”
London 2012 organisers Locog also confirmed the problem, which came as police confirmed they had lost a set of keys while carrying out a security check before the Games.
A spokeswoman for the Metropolitan police said: “On the morning of Tuesday 24 July officers on Olympic police operations at Wembley stadium reported that internal security keys, being used by them as part of searches, were missing.”
Games organisers said that the relevant locks had since been changed and security had not been compromised.
Tens of thousands of people were at Wembley to see them secure a 3-1 win over the UAE, with goals from Ryan Giggs, Scott Sinclair and Daniel Sturridge. Earlier at the stadium, Uruguay had lost 2-0 to Senegal.
Max Gore, 27, from Shepherd’s Bush, west London, said: “The queues were ridiculous.
“I asked the person behind the bar if there were any cash machines and they said some had been taken out for the Olympics.
“I had to trek around the stadium to find one.”
Mr Gore added: “The problem went on for the whole evening. There were two games and they couldn’t get it fixed.”
Ahead of the Games, Visa requested that a number of cash machines at Olympic venues that worked on the Link system which permits all credit and debit cards be removed and replaced with ones that could only be used by Visa customers.
The UK Payments Council said 27 dispensers had been replaced with just eight Visa ATMs.
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Article source: http://news.sky.com/story/966545